ISLAMABAD: Federal Minister for Education, Dr. Khalid Maqbool Siddiqui, officially inaugurated the Customer Care Desk (CCD) developed by the Inter Board Committee of Chairmen (IBCC), which aims to streamline document verification and other student services.
24/7 Online Support
The newly launched CCD Portal, designed by IBCC, will enable students nationwide to verify their academic credentials online through a dedicated customer support system. According to Executive Director Ghulam Ali Mallah, students can now track the status of their certificate verification using a QR code-based system.
“The public’s convenience is our top priority,” said Mallah, adding that the portal has been in beta testing for the past six months and is now fully accessible to the public.
Email Support
The service also caters to Pakistani students and parents residing abroad. Mallah confirmed that queries sent to the CCD via email will be addressed within 24 hours, offering an efficient solution for those unable to visit in person.
